Course

Product Owner Foundations

This course provides the foundational skills to step into the role that connects the business and the delivery team — the role that sets a team up for success and decides how early value arrives. It takes a leader from a stated ambition to a defensible direction, a pragmatic case for investment, and a prioritized sequence of work, then to the transparency instruments that let them govern against outcomes rather than activity reports. The whole course runs on one simulated initiative: participants build every artefact by hand as it goes — personas, vision, story map, backlog, the analyses and the forecast — so each technique is practised on work that already carries its own context rather than on a fresh example.

Duration	14 hours of instruction
Delivery	Virtual classroom (MS Teams or Zoom), instructor-led classroom, or private class
Location	Online — live instructor-led, MS Teams or Zoom. In-person delivery is available as a private class at your location or a booked venue.
Language	English
Audience	Anyone stepping into the role that connects the business to the delivery team — business analysts, project managers, programme leads and Product Owners. Directors and managers who own an outcome rather than a team.
Price	$1,095 per participant

Scheduled sessions

Dates	Days	Term	Location	Per participant
17–18 Nov 2026	Tue, Wed	Fall 2026	Online	$1,095
17–18 Mar 2027	Wed, Thu	Winter 2027	Online	$1,095
23–24 Jun 2027	Wed, Thu	Spring 2027	Online	$1,095

Dates are confirmed on booking. If a session has to be rescheduled, registrants are given at least 10 business days' notice and may transfer to the next scheduled session or take a full refund. To book, email lukas@klose-coaching.com.

Learning objectives

At the end of this course, the learner will be able to:

Collaborate with stakeholders to explore and articulate product direction, creating focus and clarity and maximizing value delivery.
Take a customer-centric perspective to improve quality and reduce wasted effort.
Decompose direction into roadmaps, backlogs and minimum viable products, to decrease time-to-market and mitigate risk.
Collaborate with stakeholders to establish the priority and value of competing investment opportunities.
Collaborate with teams to translate direction into actionable steps and artefacts.
Create basic forecasts to communicate delivery timeframes credibly.

Curriculum and outline

ArtefactsPersonas; vision statements; user story maps; lean experience canvases.
BacklogsBuilding and maintaining a prioritized backlog, including user stories.
Analysis toolsValue estimation; Kano analysis; risk matrices. Making explicit, defensible trade-offs and communicating them upward.
Increment and MVP designDesigning the smallest thing that proves or disproves the case.
Relative value assessmentSequencing competing demands by value and risk rather than by volume of requests.
ForecastingCommunicating delivery timeframes with ranges and confidence rather than single-point promises.

Private and in-house delivery →